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Original topic:

A50 keeps on rebooting and won't successfully restart after One UI 3.1 update

(Topic created on: 03-15-2021 09:43 AM)
2024 Views
randall1996
Active Level 4
Options
Galaxy A
Good day. I have just downloaded and installed the huge 1.8 GB-One UI 3.1 update for the Galaxy A50.
 
 The Installation was complete; however my phone is now stuck on the SAMSUNG boot screen and just keeps rebooting every around two minutes without successfully restarting.
 
 
 Recovery Mode won't launch either. 
 
 
 
 
 A50 users, have you experienced this also? This is frustrating because before this botched software update, my A50 never had any issues. 
 
 
 image
 
8 Comments
smj6pluslte16
Active Level 1
Galaxy A
pagsabayin mong pindutin yung power button at down button pag stuck padin
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randall1996
Active Level 4
Galaxy A
Tried many times since last night to no avail
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AngeloS20Plus
Beginner Level 4
Galaxy A
I also experienced the part where the phone just keeps rebooting (galaxy s7 edge, SM-G935FD).

This happened to me when it suddenly shutted down on its own (the time which just hours before I had a system software update).

I tried plugging in a charging cable to charge it, then ayun nag 'Powered by Android' screen lang, then black screen, again and again never reaching the 'Samsung pulsating animation' screen.

What I did was I unplugged the charging cable, then plugged it back in. I waited for the 'Pwrd by Andrd' screen to show then I immediately unplugged the cable when it showed. (screen went black as soon as I have unplugged it. If this did not happen to your phone, I don't know if the next steps I did would be of value to you.)

Then, I plugged it back in and it showed the battery with a thunder sign. I waited a few minutes, then I pressed the power button once just to see if it was charging, It showed the charging animation with the percentage in the center. After the waiting, I finally tried to boot it up, and thankfully it went through fully.
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TeamGalaxyRuss
Moderator
Moderator
Options
Galaxy A

Good day ! Is there anyone else experiencing the same issue? 

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lvo
Active Level 1
Galaxy A
Yes. Just experienced it this morning on Samsung A50s. We tried to installed an update then got stuck after the unit restart. 😔
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PerryPierre
Active Level 1
Galaxy A
if you're in the boot screen, force shut down by pressing the vol. down button and power button simultaneously, once turned off, immediately press vol. up and power button for the recovery
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lvo
Active Level 1
Galaxy A
Same issue with my partner's phone (Samsung A50s). He installed the update this morning, then got stuck. He tried to reset it by pressing power and volume down, but the unit keeps rebooting.
lvo
Active Level 1
Galaxy A
Update:

I was able to install the latest update after rebooting it many times. After the update, any application I open the phone will freeze and then reboot.

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