A52s 5g Selfie/Front Camera Problem

[jc0920]

Good Day Samsung Community especially A52s 5g users dito? Blurry din ang photo ng selfie camera nyo? Android 13 update po ito with Feb.1, 2023 Security. Patulong naman po paano maayos ang front cam ng A52s 5g. 😔🙏

[jc0920]

Okay po, noted on this. Pero may camera lens or any screen protector po ang front cam nya na nakainstall na sya before nyo pinurchase ang phone nya?

[Manny_Cavalier]

Yes, meron. It's the usual plastic cover in front and at the back of the phone pero it's not a screen protector.

[jc0920]

Ah okay po. Pero wala kayong kinuha na plastic cover sa front cam?

[Manny_Cavalier]

Wala po ako maalala. Ang naalala ko lang is that the plastic cover I mentioned has a hole in the camera section.

[TeamGalaxyRene]

Hello jc0920,

We are sorry to hear about your experience with the recent updates on your Samsung Galaxy A52s 5G having issues with the front camera, and we apologize for the inconvenience it caused you.

Similar to our dear Samsung members' replies, I highly recommend bringing your beloved device to the nearest Samsung Authorized Service Center in your area in order to assess it.

https://www.samsung.com/ph/support/service-center/

For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or our Samsung Customer Care direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

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