A52s 5g Selfie/Front Camera Problem

[jc0920]

Good Day Samsung Community especially A52s 5g users dito? Blurry din ang photo ng selfie camera nyo? Android 13 update po ito with Feb.1, 2023 Security. Patulong naman po paano maayos ang front cam ng A52s 5g. 😔🙏

[TeamGalaxyDD]

Hey jc0920, can you try sending a sample photo from your selfie cam here?

I also recommend going Settings > Apps > Camera > Storage and clearing both cache and data, to see if that fixes the problem. 

If that doesn't work still, it may require a visit to a Service Center near you! You can book a visit through your Samsung Members app by tapping Support > Book an appointment.

[jc0920]

I'll try to do this if it works. Thanks.

[TeamGalaxyDD]

No problem. Please update me on what happens!

[jc0920]

By the way, does A52s 5g front cam has camera lens or screen protector installed in it? Maybe thats the reason why the said front cam was blurred when taking photos.

[TeamGalaxyDD]

Aside from the protective film on your screen we apply to keep it safe during transport, no, we don't install screen protectors. They're usually a separate purchase :) 

[jc0920]

Ah okay po. So walang nakainstall sa camera lens or any screen protector ang A52s 5g before pinurchased sya?

[TeamGalaxyDD]

Yup, that's correct. 

You should also be able to see if there is a screen protector if you notice a raised edge around your screen.

[jc0920]

Up

[Manny_Cavalier]

My son is using the same phone model and I don't see any issues with his front cam. It's also running on Android 13 One UI 5.1. I suggest bring it to your nearest Samsung service center so they can check it.