A52s 5G

[MrInsane15]

Nakapanghinayang si a52s 5G. Andaming issue. Una, nawala ang super fast at fast charging. Pangalawa, moisfure detected bla bla bla, hanggang sa ayaw na mag charge. Pangatlo, walang signal... Haisssttt, nakakadala na mag samsung. Ito na pinakahigh end na samsung pone ko tpos itompa andaming problema.

[MrInsane15]

Basagin ko nalang kaya ito, total naman me kasamang insurance to ng nabili😂🤣😂🤣

[Tsoinami]

Pwede pa ba ipa replace?

[MrInsane15]

Indi ko din sure sa insurance

[Tsoinami]

I meant, is it new? Or nakailang months na. May e you can check your coverage. Also bring the unit for repair.

[MrInsane15]

Nabili ko ito nong jan 1 dis yr.

[butete]

utilize warranty

[summeRamirez]

+1

[summeRamirez]

Yeah I think it's about to to go to a service center to get your unit looked at.

[TeamGalaxyRene · Accepted solution]

Hello MrInsane15,

Sorry to hear that, your Samsung Galaxy A52s 5G is having battery issues and apologize for the inconvenience it is causing.

You may submit an error through Samsung Members apps.

Step 1. Long press Samsung Members icon on Apps screen and Tap Error reports.

Step 2.Tap OK on agreement popup for sending system log data.

Step 3. Select Symptom category. Tap "Power/Battery/Charging" & "Networking/Wi-Fi".

Step 4. Describe each problems in details and SEND.

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or Contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 22 111 [All Product, Landline]

Daily (8:00 AM to 8:00 PM)