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09-11-2024 06:09 AM in
Galaxy A- Mark as New
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09-11-2024 07:31 PM in
Galaxy AHello ohjes,
The scanner is probably unable to read your fingerprint after the screen protector was installed. You can either take off the screen protector, or turn on Touch sensitivity to allow your phone to read the fingerprint better.
You may access this option via Settings > Display > Touch sensitivity.
Thanks, and let us know if you have other questions.
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09-11-2024 09:16 PM (Last edited 09-11-2024 09:17 PM ) in
Galaxy Aganyan din po saken after install privacy screenprotector hindi narin gumana fingerprint ko..
nag palit nalang ulit ako ng clear screenprotector 😅
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09-12-2024 11:18 AM in
Galaxy AThere is a setting on your phone that increases the sensitivity of your screen when using screen protectors.
Go to Settings
Tap on Display
Scroll down until you see Touch Sensitivity and turn that option ON.
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09-12-2024 03:18 PM in
Galaxy ADone with the suggestion but it doesn't work either. What to do now?