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Original topic:

A71 keeps on restarting and messenger keeps on logging out

(Topic created on: 06-13-2022 03:26 PM)
104 Views
SgL3
Beginner Level 2
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‎06-13-2022 05:56 AM in 

Galaxy A
I notice after the update My phone keeps on restarting several times already..any tips on how to fix it?my messenger keeps on logging out too
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6 Comments
Khaled75
Expert Level 5
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‎06-13-2022 06:27 AM in 

Galaxy A
Try going into Safe mode.
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pham_hni
Expert Level 1
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‎06-13-2022 06:42 AM in 

Galaxy A
About the messenger, it's the messenger's bug
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lunaa04
Active Level 3
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‎06-13-2022 03:26 PM in 

Galaxy A
Same poooo huhuhuhu 3rd day ko na today for messenger no choice ako kaya naka fb lite napaka hassle 🥺🥺🥺🥺
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lunaa04
Active Level 3
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‎06-13-2022 03:27 PM in 

Galaxy A
Mine won't open talagaaa
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Khaled75
Expert Level 5
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‎06-13-2022 03:48 PM in 

Galaxy A
If Safe mode didn't work, try wipe cache partition. If Messenger still doesn't open, wait until Messenger updates.
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SamsungRightCare
Community Manager
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‎06-16-2022 06:15 PM in 

Galaxy A

Hi, SgL3!

If this issue started after your software update, you need to wipe your cache partition, as Khaled75 said. If that didn't work on your end, you need to bring your device to an Authorized Samsung Service Center. You can find the nearest Service Center in your area here: https://www.samsung.com/ph/support/service-center/?msclkid=72d47e20cf8411ec8ac1394658c823b0

As for the Messenger app, you can reinstall it again on your phone. If you're still logged out on Messenger by then, then there's a problem with the app itself. You need to send feedback to the Messenger app's developers and include all the troubleshooting steps you did so they can help you better.

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