Hello there! jb1234,
Thanks for letting us know here your experience with your beloved Samsung Galaxy A72 having issues with overheating and fast-draining battery even switched-off. I feel and understand why you are worried for a device that you've take care so much. If my device is facing similar experience, I will get worried too.
Battery consumption and lifespan varies depending on a number of factors, including the frequency of device use, the number of installed and running apps, operating system errors, and network connectivity. 5G networks may drain the battery faster, but Galaxy phones use advanced AI-based software to efficiently control battery consumption to suit your usage patterns.
Before you try the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:
Step 1. Go to Settings > Software update.
Step 2. Tap on Download and install.
Step 3. Follow the on-screen instructions.
Battery can be consumed a little faster right after purchase.
You may notice that your new phone's battery seems to be draining faster compared to your previous device even though you are using it under the same conditions after purchase.
During the first few days after purchase, users have usually activated many applications and set various features for initial device setting, and the frequency of background operation is optimized at this period. So, you may feel the battery usage time is shorter compared to when you were using your previous device.
5G service may consume more battery.
While connected to a 5G network, your phone may consume more battery than usual. Current 5G services are compliant with the Non-Standalone (NSA)* standard, which uses 4G (LTE) and 5G together. Therefore, 5G and 4G (LTE) circuits are used simultaneously for the high-speed processing of large-capacity data.
Hey there, jb1234! There are a few factors that may be causing your Galaxy A72 to overheat and consume more battery power. Here are some of them and how you can help save your battery life. 🔋
- Screen brightness and timeout - You might be using your screen a bit too bright. Remember - the brighter your screen is, the heavier it is on your battery. You can go ahead and adjust this in your quick settings panel or in the settings. You can also adjust your screen timeout so it automatically turns off when you're not using it! I'd recommend either 15 seconds or 30 seconds. 😊
- Unnecessary connectivity features - If you're not using your mobile data, Bluetooth, WiFi, or GPS/location, it's best to turn them off so they don't take up much of your battery life searching for connections or running in the background.
- Unnecessary background apps - Remove all unnecessary background apps to stop them from running, especially if you don't particularly need them! This helps save your device's RAM and battery life!
- Power Saving mode - Enabling this can significantly extend your device's battery life! However, this does reduce performance and limits background activities. To do this, simply go to your quick settings panel, look for the Power Saving icon, and tap it to turn it on. You can tap and hold this icon to also know how many minutes or hours your battery has left.
- Firmware - Always make sure you have the latest firmware update! Updates usually include battery performance updates. You can check for latest updates by going to Settings > Software update.
We want you to have the best phone experience so please let me know if this helps and good luck! 🤗