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Original topic:

ANDROID FOR SAMSUNG A21S PLS.

(Topic created on: 06-29-2023 06:53 PM)
795 Views
FÙcký0u
Active Level 1
Options
Galaxy A
ANDROID 13. IN SAMSUNG A21S.
RED FLAG FOR SAMSUNG OWNERS THEY CANT UPDATE WHAT IS THE NEW VERSION.. FRAGILE ANDROID.. HATE THIS 
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9 Comments
TeamGalaxyRene
Moderator
Moderator
Options
Galaxy A

Hello Craze,

We are sorry to hear what you are feeling right now. I feel and understand why your feeling that way, for a device that you've take care so much, expecting it to be included in the latest software updates, Android 13. If my device is facing similar issues, I will be frustrated too. 

As you may be aware, Samsung places the utmost importance on providing you with the latest mobile experiences possible, as long as hardware specifications for upgrades are met and the experience can be optimized. Galaxy devices not eligible to receive four generations of One UI upgrades are still supported with up to three generations of One UI upgrades, an improvement over the two generations previously offered.

The latest 2023 update has rolled out to dozens of Galaxy devices so far, and your device will be getting the latest security patch from Samsung.

Should you need further assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

 

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or our Samsung Customer Care direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
 
Be sure to click "ACCEPT AS SOLUTION" when you find our answers helpful to you.
 
Stay safe and have a nice day ahead! Thanks for contacting Samsung.
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FÙcký0u
Active Level 1
Galaxy A
Stop the explanation useless, I switch to ios soon. If theres no update until this week or next month.
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Lambsauce
Active Level 6
Galaxy A
Please rephrase the sentence of your post. Is it a question or a rant or both? Did you get update or not?

Mind you a21s is an old model and could have lost support in terms of updates, and that this group is not representatives of samsung developers and moderators are only answering your question. Be nice. Dont be rude
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pham_hni
Expert Level 1
Galaxy A
I think it's a rant, he's saying that samsung is a red flag for not releasing android 13 update on his a21s 💀
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Lambsauce
Active Level 6
Galaxy A
It's an unreasonable rant. Ranting without actually knowing what happened.
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pham_hni
Expert Level 1
Galaxy A
He ain't techy, and actually don't know about how FOTA works
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Lambsauce
Active Level 6
Galaxy A
It's not an excuse to be rude
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pham_hni
Expert Level 1
Galaxy A
Yeah true
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Lambsauce
Active Level 6
Galaxy A
Look at his other posts/comments/replies
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