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Original topic:

Blurry image output in A52

(Topic created on: 10-13-2022 01:06 AM)
2684 Views
notmashirio
Active Level 1
Options
Galaxy A
How do I fix this. When I take a photo the image is blurry, I tried wiping the camera lens it's still blurry.
So I just sharpen my photos.
5 Comments
ProCo
Expert Level 4
Galaxy A
Thank you for reaching your concern. Try using Photo mode while taken a photo.
0 Likes
Galaxy A

Try resetting the Photo setting first, there might be some features you accidentally pressed. Then try taking photos both front and back camera for comparison.

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SamsungRightCare
Community Manager
Options
Galaxy A

Hello notmashirio,

We appreciate you letting us know that the camera on your Samsung Galaxy A52 was taking blurry photos.

We have a lot of tips and tricks just for you, so don't worry; we are here to assist, offer quick fixes, and provide solutions to the issues with your device.

Your Galaxy A52 5G offers four camera lenses for capturing professional-grade ultra wide and macro shots. You will also be able to take high resolution videos, whether you are filming a cooking tutorial or a new video for your followers.

  • A 64MP main lens that includes an optical image stabilizer (OIS) to reduce blur and produce high-resolution photos and videos.
  • A 12MP Ultra Wide lens that provides an immersive 123 degree viewing angle for capturing everything around you.
  • A 5MP Macro lens that focuses on small details like plants and animals.
  • A 5MP Depth lens to support Portrait mode’s bokeh effect.

While on the front, a 32MP Selfie camera - Captures really impressive photos with lots of details and good color.

Click the below link to know more about your Samsung Galaxy A52 camera lens, modes, & features.

https://www.samsung.com/ca/support/mobile-devices/galaxy-a52-5g-cameras/ 

 

Following are basic steps to try in order to troubleshoot and find possible solutions to your device camera blurry image.

A) Ensure that your device is up-to-date with the latest Software updates.

Settings > About Phone > Software Updates > Download and Install > Follow On-screen Notifications

B) Reset the camera app.

Open the Camera app > and then tap Settings > Swipe to and tap Reset settings, and then tap Reset

C) Clear the Camera App Data and Cache.

Open Camera App Icon > Press the "i" button, scroll to Storage > press "Clear data" and "Clear cache".

D) Clear Cache Partition

Step 1. Turn off your phone.
Step 2. Plug in the USB cable via PC or Type-C earphones (in case its USB-C to USB-C).
Step 3. Then press and hold Power and Volume up buttons.
Step 4. Release the power button. When the recovery screen shows up, release the volume up button.
Step 5. Navigate to and select Wipe cache partition (Volume up and down is for highlighting options and power is to select).
Step 6. Navigate to and select Yes.
Step 7. Press the power button to select Reboot system now.

E) Run the Self-Diagnostics under Samsung Members app.

https://www.samsung.com/ph/apps/samsung-members/ 

Step 1. Run Samsung Members and select Get help on the lower half of the screen. 

Step 2. Tap View tests located under Diagnostics.

Step 3. If you would like to run Camera of the Diagnostics checks, tap Camera.

Step 4. Your Galaxy phone will then run through the checks.

Step 5. Follow the on-screen instructions to complete the check.

Step 6. When necessary, you may need to manually run or interact with the corresponding function.

Step 7. If preferred, you may check specific Diagnostics and tap them directly to begin.

Step 8. For individual diagnostic checks, you can view your results after the check is complete. 

 

F) For further assistance, you may contact us on the below online support channel links.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport 

G) And/ or contact our Samsung hotline numbers below.

 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
84222111 [All Product, Landline]
Daily (8:00AM to 8:00PM)
 

H) If the problem persist, you may bring your device to nearest Samsung Authorized Service Center.

https://www.samsung.com/ph/support/service-center/

Hope this content is helpful and your problem gets solved.

Make sure to click the ACCEPT AS SOLUTION button in your subsequent response if we have satisfied your inquiry.

0 Likes
johngear
Active Level 6
Galaxy A
The blurry image, does it apply to all?
johngear
Active Level 6
Galaxy A
If you have shaky hands, that at times contributes to your blurry image. If that's the case enable "Voice Commands" in your camera's shooting method. You can also try using tripod and set timer to see if it fixes the blurry problem.