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Original topic:

Bug?

(Topic created on: 03-08-2024 01:19 AM)
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alxxious
Active Level 4
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Galaxy A
hi guys i have encountered a problem, I don't know if it's just a bug but it bothers me, please help me and let me know in the comment


1 REPLY 1
TeamGalaxyDD
Moderator
Moderator
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Galaxy A

Hi Alxious, 

I bet it's seeing that there's a later update for your device that hasn't been released yet. Great catch, we'll escalate this for you.

As for getting the update - would you mind checking via Settings > Software update to see if the update is ready to download? Try restarting the phone as well if you don't see any prompts. 

If there are still no prompts to download even after the restart, then the software update for your device must not be ready yet - so we ask for a bit more patience from your end :) 

Thank you very much! Let me know if you have other questions. 

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