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Original topic:

Camera flash issue.

(Topic created on: 08-03-2021 01:13 PM)
807 Views
a71-sss
Active Level 3
Options
Galaxy A

image

Is this a known issue? This happens everytime I use flash at night.
I'm using a71.
Need help pls.

13 REPLIES 13
SamsungRightCare
Community Manager
Options
Galaxy A

Hi! I'm Sam, your friendly Samsung Customer Service guy. Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll free : 1-800-10-726-7864 Globe Toll Free : 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM) or via LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH

 

You may check your camera by doing Interactive checks using Samsung Mmebers. Here are the steps; Samsung Members > Get Help > Interactive Checks > Camera 

Hope to have helped you out. Be sure to click " ✓ Accept as Solution" when you find an answer that works for you. Stay safe and have a nice day ahead!

a71-sss
Active Level 3
Galaxy A
Camera Interactive checks didnt give any option to use flash. :(
Harri_s95
Expert Level 1
Galaxy A
Good morning to you, I think you're flashlight brightness is in level 5 that's why. try to lower you're flashlight brightness to atleast level 2. Or in you're camera lens. Hope it helpsScreenshot_20210804-102359_Samsung Members.jpgScreenshot_20210804-102353_Samsung Members.jpg
a71-sss
Active Level 3
Galaxy A
Thanks for sharing, however it didnt work :(