Camera Problem - Flash Mode not working

[JLMamon]

I tried to take a pic with Flash mode on but it doesn't Flash when I took a pic.. I tried few shots but the Flash mode is not working.. I tried to turned on the Flashlight and it light up normally.. I tried to clear cache and reset the camera app but still doesn't work.. I didn't get an update on my phone yet.. I will try to restart my phone if it fix.. Otherwise, I don't know..

[JLMamon]

Update: I just restart my phone and I think it fixed.. Flash mode is working properly now..

[butete]

great its fixed

[TeamGalaxyRene]

Hello JLMamon,

Thanks for sharing your experience with your Samsung Galaxy A12, which initially had issues with camera flash mode not working, but after trying out all the available do-it-yourself steps, you were able to fix it with a phone restart.

For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or our Samsung Customer Care direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

Let us know if you've found a solution by tapping "Accept as Solution" on the answer you like!

Stay safe and have a nice day ahead! Thanks for contacting Samsung.