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Original topic:

Camera problem

(Topic created on: 12-23-2022 10:40 PM)
agile29
Active Level 3
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Galaxy A
Ummmmm..... hi samsung um how can I time lapse,slow mo and screen record and i cant download genshin on my phone on galaxy A13 ty
 
 
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TeamGalaxyRene
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Galaxy A

Hello agile29,

Thanks for reaching out to us here, in order to find out on how to use camera time-lapse, slow-mo, and screen record on your Samsung Galaxy A13 and about the Genshin game app that you can't download.

Due to compatibility issues, your device may not have these features, while the current hardware configuration limits your download of Genshin game app due to its intense and heavy resources requirements.
 

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or contact our Samsung direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)