Original topic:

Cannot add Maybank Debit Card for Samsung Pay

(Topic created on: 02-03-2021 08:00 PM)
19194 Views
ZulhamizZulkifli
Active Level 3
Options
Galaxy A
Hi everyone,

Please help me to figure out to add my Maybank debit card for Samsung Pay. It is very unfortunate to not being able use this Samsung feature. 

Kindly reach me out.

Thank you
19 Comments
Zz23
Active Level 4
Galaxy A
see mine working just fine, maybank visa debit

Screenshot_20210203-231634_Samsung Pay.jpg

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Samsung_x6YIWCd
Beginner Level 2
Galaxy A

I'm using the same debit card as your but I'm unable to add my card into samsung pay. It shows "CAN'T COMPLETE REGISTRATION". It says " your request wasn't approved by the card issuer. Try another card or contact your card issuer for more information". Tried multiples times already.

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safwanshamsir
Beginner Level 2
Galaxy A
I got the same issue when I tried to register with my new Samsung phone. My previous Samsung phone does not have this kind of issue
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scinex
Expert Level 5
Galaxy A
Mind to share what kind of error it displays?
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Samsung_x6YIWCd
Beginner Level 2
Galaxy A

Hi! For me it shows "CAN'T COMPLETE REGISTRATION". It says " your request wasn't approved by the card issuer. Try another card or contact your card issuer for more information"

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scinex
Expert Level 5
Galaxy A
The error message is clear that the issue comes from the card issuer. I think probably you have attached the card to other device, and some banks do not support multiple devices. You need to call the bank and ask to reset digital token for your card.
All the best.
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MangoTango
Expert Level 3
Galaxy A
I managed to add Maybank debit card...sometimes it might be the network prob...wat is the error showing?
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Mfared92
Active Level 1
Galaxy A
I had the same issue and just recently solved the problem. I previously added my maybank debit on my z flip 3. Then i changed to my s22 plus. The bank card was successfully added on flip. Then when i tried to add it on my s22plus, it said my info invalid. So what did i do, i opened up samsung pay app, went to the tab menu. Clicked on the setting icon, and reset app and chose my previous phone. Then wallaaahh, the card has been successfully added on my new phone. I hope this will help you too. 😊

and make sure to call your bank to reset the digital token first.
HikariHida
Beginner Level 2
Galaxy A
Means that, we can only register the card on only one samsung devica? For example, if already registered at z flip 4, cannot register at watch 5?
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Hazmy
Beginner Level 2
Galaxy A
If your watch is connected to any of your samsung phones, then it can link and use the same card. It is a pair, not a different device
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