Original topic:

Charging Port

(Topic created on: 11-28-2021 05:20 PM)
Epecs
Active Level 1
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Galaxy A
Meron ba ditong nagkakaproblem sa charging port? Yung imbes na magcharge, USB connected at disconnected yung lumalabas?? Ano po pwedeng gawin??
9 Comments
AngelofLeaders
Active Level 1
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Galaxy A
linisin mo charging port sa phone mo baka may moisture or marumi..
jevleo
Active Level 10
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Galaxy A
good morning po
Bern2Hell
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Galaxy A
Have you tried other usb cables to check if it really is the port or a cable issue?
Epecs
Active Level 1
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Galaxy A
Natry ko na rin po ganun pa rin. Triny ko rin po sa ibang saksakan ganun pa rin po.
Bern2Hell
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Galaxy A
Have you tried cleaning the port with a blower? But don't blow manually as you might blow saliva to the port or if using a device don't set it on hot. 😆

By the way welcome to the Samsung Members community! 🎉
AngelofLeaders
Active Level 1
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Galaxy A
na experience ko na yan kaya iblow mo ung charging port..tignan mo kung may dumi..linisin mo siya ng bulak na may alcohol ung charging port


diba kung issaksak mo yang charger may lmlabas caution ur usb port has a moisture or its dirty
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Galaxy A

Hi! I'm Sam, your friendly Samsung Customer Service guy. Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll free : 1-800-10-726-7864 Globe Toll Free : 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM) or via LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH 

As per your concern, have you tried checking your device using Samsung members? 😊 

Samsung members > Get help > Interactive checks 

AngelofLeaders
Active Level 1
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Galaxy A
kung ayaw pa din contact samsung customer service

dial this #425299 pra matulunngan ka nila😇😇😇
TeamGalaxyDD
Moderator
Moderator
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Galaxy A

Hey Epecs,

I see you've tried a number of fixes so far. Last resort for a DIY fix is to dunk it in a bag of rice overnight (for real, this helps!)

If that still doesn't work, it might be time to bring your phone to a Samsung Experience Store. 

Please bring your device to a Samsung Experience Store near you, where our techs can help you out better: https://www.samsung.com/ph/storelocator/

You may also reach out to us remotely:

Mobile Devices Hotline:
#GALAXY (just dial #425299) [Toll Free to all networks]
(02) 8422-2177 [Standard Landline]
Available 24/7

You can likewise send us an email through spr.ly/SamsungPH-Support or engage with us through our Live Chat Support at spr.ly/LiveChatSupport.

Our support team will gather data for documentation, and will further arrange an appointment on your nearest ASCs (door-to-door pick-up is available for users within NCR) for assessment, and/or replacement of the part/s should the cause be determined to be software related (highly subjected for approval).