COLOR USED ON COLOR PALETTE NOT SHOWING ON VOLUME BARS

[ANDRĒ]

I JUST NOTICED AFTER THE ONE UI 5.1 THE VOLUME BARS ISNT SHOWING THE COLOR APPLIED IN COLOR PALETTE HOW DO I FIX THIS?

[TeamGalaxyRene]

Hello ANDRE,

We are sorry to hear about your experience with the recent updates on your Samsung Galaxy phone having issues with the color palette not showing on volume bars, and we apologize for the inconvenience it caused you.

It's a good thing that you were able to spot the difference, trying it out after an update, but it doesn't meet your expectations that it should be better than the latter, so I will feel the same.

Before you try out the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:

Step 1. Go to Settings > Software update.

Step 2. Tap on Download and install.

Step 3. Follow the on-screen instructions.

Step 4. Restart your device.

If that doesn't fix and at the same time, find out the exact root cause of the problem, you may submit an error report through the Samsung Members app as follows:

Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Settings/System".

Step 4. Describe the problem in details and SEND.

How to submit an error report on Samsung Members app? | Samsung PH

For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or our Samsung Customer Care direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

Stay safe and have a nice day ahead! Thanks for contacting Samsung.

[Khaled75]

I have the same issue. It doesn't apply the color palette on the volume controller anymore after the One UI 5.1 update. Hope this will be fixed soon.

[EllisKai]

Have you tried reapplying it or clearing cache and updating sound assistant (then apply the theme again)?

[ANDRĒ]

Clearing cache of?

[EllisKai]

Sound assistant

[ANDRĒ]

Yes i already tried reapplying it, sound assistant dont have update as of now

[EllisKai]

Here's my setup.
Have you tried editing and applying the colour palette through theme park?
Or just changing the theme in sound assistant?

[ANDRĒ]

Tnx i fou d the settings on sound assistant

[jodss]

Where can i find the sound assistant that you're talking about?