Original topic:

Discoloration and Continously Flickering Samsung A71

(Topic created on: 02-20-2022 06:35 PM)
reeen
Beginner Level 2
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Galaxy A
Last night my phone started to have a discoloration on screen, and this morning my phone keeps on blinking, when I'm turning on the phone it suddenly turning off. I already tried turning on the safe mode but it doesn't fixed the issue. I found in Samsung Website about the Screen Replacement, does Screen Replacement includes fixing the LCD and the problem of my phone? Please help me :( 
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3 Comments
summeRamirez
Expert Level 2
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Galaxy A
Did this happen after a software update? A few of our A series users have been reporting similar issues. I doubt wiping cache partition will help. Have you tried calling customer service or taking your device to a service center?
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reeen
Beginner Level 2
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Galaxy A
I didn't download the software update, should I download it first? I'm actually planning on taking my device to a service center this week.
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Galaxy A

Hi Reeen,

Please bring your device to a Samsung Service Center near you: http://samsung.com/ph/support/service-center

You may also contact us through our official customer service channels:

MOBILE: #GALAXY [#425299]
(02) 8-422-2177 [Standard Landline]
Available 24/7

LANDLINE: PLDT Toll-free: 1-800-10-726-7864
Globe Toll-Free: 1-800-8-726-7864
Standard Landline : (02)8-422-2111
Daily (8:00 AM to 8:00 PM)

LIVE CHAT SUPPORT: https://samsung-livechat.sprinklr.com/seao/ph/index.html

 

Hope to have helped. Keep safe! 😊

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