cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Dual Sim Always On function

(Topic created on: 07-28-2021 06:36 AM)
722 Views
Danie26
Active Level 1
Options
Galaxy A
Hi, anyone experienced an issue with the Dual Sim Always On function stopped working after the last update?
3 Comments
SamsungRightCare
Community Manager
Options
Galaxy A

Hi! I'm Sam, your friendly Samsung Customer Service guy. Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll free : 1-800-10-726-7864 Globe Toll Free : 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM) or via LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH 

I am very sorry to hear about this issue. No worries, I'll try to help you. What I can suggest for you to do is to reset your network settings. 

Hope to have helped you out. Be sure to click " ✓ Accept as Solution" when you find an answer that works for you. Stay safe and have a nice day ahead!

Danie26
Active Level 1
Galaxy A
Already did soft reset and reset network settings and still did not work.
0 Likes
Danie26
Active Level 1
Galaxy A
Already tried a soft reset, reset network settings and still did not work.