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Original topic:

Error Found in "My Files" after One UI 4.1 Update

(Topic created on: 05-15-2022 01:48 AM)
305 Views
LiLGREY
Active Level 2
Options
Galaxy A
Anyone else noticed that nothing comes out in My Files after updating the OS? I am using A51 btw.

20 REPLIES 20
MJReyes20
Active Level 4
Galaxy A
Okay naman sya. Try to clear cache, update the app or restart your phone.
LiLGREY
Active Level 2
Galaxy A
It didn't work po. 😔
0 Likes
Khaled75
Expert Level 5
Galaxy A
Do you have this issue, which is found by a member here (where nothing but the text "My Files" and the Search and three-dot icons), or you're seeing nothing at all? Try clearing cache and restarting your phone. 1652369178653.jpg
LiLGREY
Active Level 2
Galaxy A
omg it's exactly that one. will get back to you once i finish doing what u said. thanks!
0 Likes
LiLGREY
Active Level 2
Galaxy A
done, but still it didn't make any changes 😔
0 Likes
Solution
fruit_user
Expert Level 1
Galaxy A
Try to clear data of My Files app then force stop.
LiLGREY
Active Level 2
Galaxy A
Will my files be deleted if I clicked on "clear data"?
0 Likes
fruit_user
Expert Level 1
Galaxy A
No, your personal files will not be affected, only the My Files app data will be cleared.
LiLGREY
Active Level 2
Galaxy A
can't risk that, I have important files here that doesn't have backups 😭Screenshot_20220515-164742_Settings.jpg