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Original topic:

Error Found in "My Files" after One UI 4.1 Update

(Topic created on: 05-15-2022 02:28 AM)
238 Views
LiLGREY
Active Level 2
Options
Galaxy A
Anyone else noticed that nothing comes out in My Files after updating the OS? I am using A51 btw.

20 REPLIES 20
fruit_user
Expert Level 1
Galaxy A
Only the My Files data will be deleted, your personal files like videos, documents etc. will be safe. Its up to you if you will believe me or not 🙂
fruit_user
Expert Level 1
Galaxy A
https://r1.community.samsung.com/t5/galaxy-a/bleep-samsung/td-p/16788274

This person have the same problem, the solution is to clear data of My Files app, Force Stop then restart the phone.
LiLGREY
Active Level 2
Galaxy A
Thanks! Will get back to you after doing such. Really appreciate your effort for helping me out on this. 😊
LiLGREY
Active Level 2
Galaxy A
Omg it worked! Thank you so so so much!
fruit_user
Expert Level 1
Galaxy A
Glad to help 😁
pham_hni
Expert Level 1
Galaxy A
As the software update says, Make sure to update your apps after installing One UI 4.1 To prevent any problems on apps. I did that and "My Files" app works fine to me. Is your "My Files" updated? I'm using Samsung A51 BTWScreenshot_20220513-013129_My Files.jpg
LiLGREY
Active Level 2
Galaxy A
I have already updated all apps including "My Files" app. Still it didn't work for me. :(
0 Likes
butete
Expert Level 5
Galaxy A
try wiping cache partition
LiLGREY
Active Level 2
Galaxy A
I did but nothing happened.
butete
Expert Level 5
Galaxy A
better back up data and do full reset.