Original topic:

Fast Charging wont work anymore

(Topic created on: 08-16-2021 06:53 PM)
sirknight
Beginner Level 2
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Galaxy A
Same on my Samsung A42 5G, fast charging wont work anymore, since i got a software update here in the Philippines. After the update, fast charging didnt work anymore... 😔
3 Comments
hamziii
Active Level 1
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Galaxy A
maybe your charger is damaged or your not using its original charger
クリスニール
Active Level 6
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Galaxy A
Does hour fast charging feature is enabled? When you see pop up on screen as fast charging after plugging in, still enable! However there are some factor that might affect when you're using fast charging and it depends sometime the temperature of your phone, it doesn't guarantee at all time a super fast charging. Typical hours at least 1 and a half hour. Keep monitoring your phone until you compare before and after the update.
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Galaxy A

Hi! I'm Sam, your friendly Samsung Customer Service guy. Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll-free: 1-800-10-726-7864 Globe Toll-Free: 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM) or via LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH 

As per your concern, If you find your Samsung Galaxy A42 5G no longer fast charging while the fast charging is enabled, either by cable or by wireless charging, the first thing that you want to do is to reboot the system. Some cases of slow charging issues were caused by minor bugs that go away after refreshing the device. 

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