Find my mobile

[me_2]

Hello po tanong ko lang po kung paano gamitin yung find my mobile ng samsung.

[TeamGalaxyRene]

Hello me_2,

Thanks for your inquiry, here.

Samsung Find My Mobile is a device tracking and locating feature for Samsung Galaxy smartphones. You can simply log in to your Samsung account and locate your Galaxy phone using Find My Mobile. Find My Mobile also allows you to Backup all the data in your Samsung Galaxy phone from any distant location. You can also use it to wipe all your personal data on the device in one click. Samsung’s Find my mobile uses location data from Google and GPS on your phone to trace its location. In addition, Samsung phones can communicate with each other to update locations to Samsung’s Find My Mobile network, so that you can locate your phone even when it is offline.

You may follow the below instructions on how to activate Find My Mobile on your Samsung Galaxy device.

Step 1. Go to Settings.

Step 2. Navigate to Biometrics and security.

Step 3. Select and enable Find My Mobile by toggle On.

Step 4. Enable Remote unlock; Send last location & Offline finding.

(Ensure to Switch On Location) as follows:  Settings > Tap location > Switch location On > Tap Mode > High accuracy

https://findmymobile.samsung.com 

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

[me_2]

Pwede po ba nito na ma-trace yung nawawalang cellphone?

[TeamGalaxyRene · Accepted solution]

Hello me_2,

Yes, it can track the lost phone provided that it is connected to the internet, and the Find My Mobile is On.

[me_2]

Bakit ganun po nang ginamit ko pong pang sign-in sa cellphone ko yung samsung account ng nawawalang cellphone ng kapatid ko po ang nangyari po lumabas po sa cellphone yung model ng cellphone nya tapos ngayon yung cellphone ko na po yung natre-trace kahit yung account nya yung naka-sign in.

[TeamGalaxyRene · Accepted solution]

Hello Me_2,

Please use a desktop computer and log in through your Find My Mobile, so it can search/trace the lost phone.

[TeamGalaxyRene]

Hello Me_2,

Its highly probable that the Find My Mobile is not fully enabled on your brother's lost phone.

[me_2]

Tinanggal po tiyak ng nakapulot yung sim kaya hindi na ma-trace.

[me_2]

😅 Wala po ako nyan.