Fingerprint issue

[jbalz]

Pls help to solve this issue, my samsung a50 

Fingerprint calibration issue, after updating android 11, itried to factory data reset, still not working

[pham_hni]

Maybe try to search how to calibrate it.

[pham_hni]

Or try updating the biometrics.

[pham_hni]

Here

[jbalz]

Done for updating biometric security patch, but stil not working

[fruit_user]

Try contacting the Customer Service like the screenshot said, maybe they will guide you on how to calibrate it.

[SamsungRightCare]

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