Freezes and restart

[meeeeoww]

My samsung A51 keeps on freezing and i will restart automatically. This keeps on happening since last week. Am i the only one experiencing this?

[primarina]

Try this: https://www.samsung.com/us/support/troubleshooting/TSG01001475/#:~:text=If%20an%20error%20occurs%20d....

[meeeeoww]

I've already tried that. The issue actually started after a couple of days after the system update.

[primarina]

The best thing you can do for now is wait for another update or reset the device.

[butete]

Try setting your A51 in safe mode, does it still freezes?

[meeeeoww]

Yes it does.

[butete]

Try wiping cache, follow the video

https://youtu.be/syDY1RnRE4g

[meeeeoww]

I think this method is not applicable to andriod 11.

[butete]

Try to connect to pc

[meeeeoww]

How to do it using pc?