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Original topic:

Galaxy A03

(Topic created on: 06-11-2023 09:04 AM)
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Qguest
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Galaxy A
I want to know if it is dustproof and water resistant on my galaxy A03
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Galaxy A
I was watching YouTube, and the A03 survived from being submerged in water for 2 minutes. But don't try it yourself. I don't know if A03 is dustproof.
TeamGalaxyRene
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Galaxy A

Hello Qguest,

Thanks for letting us know your inquiry about the IP Ratings of your beloved Samsung Galaxy A03.

An IP rating or Ingress Protection rating is a universally accepted measurement for dust and liquid resistance. Available screens and settings may vary by wireless service provider, software version, and phone model. If a phone model is not listed, then it does not have an IP rating. Information regarding the specific IP rating of your device can be found in your user guide or at Samsung.com.

 

In addition, keep the below tips in mind when you're facing the elements:
 
 
1) Whenever your phone gets wet, dry it thoroughly with a clean, soft cloth.
 
2) Do not expose the phone to salt water or ionized water. If your phone is exposed to salt water, wash the phone with fresh water, and then dry thoroughly with a clean, soft cloth. Otherwise, when it dries, salt may accumulate and block the primary microphone, earpiece, or external speaker.
 
3) When drying off your phone, be sure to pat the earpiece (top front of the phone), primary microphone (bottom of phone), external speaker (bottom of phone), and the power/accessory (USB) interface connector with a clean, soft cloth to remove as much water as possible.
 
4) Do not try making a call immediately after your phone has gotten wet. The microphone may have water in it, which may lower the volume of your voice on the other line. Wipe the phone with a clean, soft cloth, and then allow the phone to air-dry before making a call.
 
5) Physical damage to your phone, such as chips and cracks, can significantly reduce its ability to resist dust and water.
 
 

Should you need further assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

 

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or our Samsung Customer Care direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
 
Be sure to click "ACCEPT AS SOLUTION" when you find our answers helpful to you.
 
Stay safe and have a nice day ahead! Thanks for contacting Samsung.