Galaxy A15 5G Ghost Touch Issues

[PAOIEE21]

For Galaxy A15 5G users who are experiencing Ghost Touch issues. Kindly report it via the Samsung Members App. It's very annoying. Hopefully samsung recognizes this issue and somehow releases like some kind of sofware update that may be able to fix this issue. I have done all the applicable actions but all of those are just temporary relief, I have also tried chatting with their chat support and of course the final resolution would be the nearest service center which would be super hassle.

Edit: I guess this issue was gone when I ugraded to One UI 6.1. I haven't noticed the ghost touch issue since the install.

[summeRamirez]

I agree with utilizing the send error report/feedback option here.

[Noor-E-Azim]

Ghost touch solution: Settings>Advanced features>side button> double press turn-off

[PAOIEE21]

Will be observing this. Thanks for the insight.

[kapilgurjar]

it doesn't work

[Noor-E-Azim]

Ghost touch solution: Settings>Advanced features>side button> double press turn-off

[kapilgurjar]

I enabled touch input visibility from developer option and what I saw was mind blowing, too many ghost touches dancing on the screen, they are very random and so much frequent that screen stops responding to user touch. I can confirm, it is a touch hardware issue. Samsung used pretty cheap touch for A15 5G. If they acknowledged, the issue, they will have to call back lacs of devices for screen replacement, Instead, they will ignore and wait for warranties to expire for sold devices.  

[Danielfox777]

Me sucede lo mismo pero con mi Samsung galaxy A15 4G, ya es la segunda vez que lo mando al soporte técnico y estos me dicen que no han encontrado ningún fallo, acaso no lo han probado con el cargador conectado?

Si Samsung no quiere reconocer el problema lo único que queda es reportar ante indecopi 

 

 

[techzoide]

Turn off double tap to turn on and turn off screen. It fixed it for me