Original topic:

Galaxy A32 5G not recognising SIM card

(Topic created on: 01-26-2023 04:29 PM)
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AllieCG
Active Level 1
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Galaxy A

Help! My Galaxy A32 is just over 12 mths old. I recently changed my mobile phone provider and changed the SIM card. Suddenly the phone keeps telling me there's no SIM inserted. The SIM works fine in an old phone. I have turned flight mode on and off, done a soft reset, factory reset, done a system software reinstall via DroidKit. I'm at my wits end!!

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4 Comments
Troubadour
Active Level 10
Galaxy A
If you Google "mobile phone not recognising sim card" you will get lots of hits and numerous things to try.
AllieCG
Active Level 1
Galaxy A
Thank you.. tried them ALL.. no success so far
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AllieCG
Active Level 1
Galaxy A

UPDATE!!

After all of the drama, I've managed to solve the problem by inserting a small piece of folded paper in with the SIM card (on top of it), to ensure the contact of the SIM inside the phone is optimal. I have to say - this is a terrible design flaw of the phone as I had only ever removed the first SIM card ONCE (to replace it when I changed providers) and then it immediately ceased to read SIM cards again. 

 

Galaxy A
Good to hear it's working again.

I wonder if getting a new Sim card tray would help? Would be a cheaper solution than buying a new phone though