Galaxy A34 Watch Promotion - Tracking Code isn't available

[Members_ZtxUqvf]

I've checked on the page regularly and it has said shipped without a tracking code assigned for 5 days straight, anyone know what's going on here? I have not received an email either about said tracking code, i have checked absolutely everywhere

[Nicki5]

I'm getting the same thing, no confirmation on the details sent to redeem the watch.

[SamsungClaudette]

Hello @Nicki5

I am so sorry that you are having this issue. I would really like to look into this for you. If you could send an email with the below information filled out, through to members.au@samsung.com I will have this issue personally escalated for you.

Subject Title: SamsungClaudette - no confirmation on the details sent to redeem the watch <----Please post this in the Email Subject as well as your community Handle.

Customers Name
Online Name
Email
Contact Number
Preferred Call Back Time
State
Model
Serial Number
Product Issue

Kind Regards,
SamsungClaudette

[miketheballa]

What's going on I bought the phone for this promo

[SamsungClaudette]

Hello @miketheballa

I am so sorry that you are also having this issue. I would really like to look into this for you. If you could send an email with the below information filled out, through to members.au@samsung.com I will have this issue personally escalated for you.

Subject Title: SamsungClaudette - Tracking Code isn't available for promo <----Please post this in the Email Subject as well as your community Handle.

Customers Name
Online Name
Email
Contact Number
Preferred Call Back Time
State
Model
Serial Number
Product Issue

Kind Regards,
SamsungClaudette

[SamsungClaudette]

Hello @Members_ZtxUqvf

I am so sorry that you are having this issue. I would really like to look into this for you. If you could send an email with the below information filled out, through to members.au@samsung.com I will have this issue personally escalated for you.

Subject Title: SamsungClaudette - Tracking Code isn't available <----Please post this in the Email Subject as well as your community Handle.

Customers Name
Online Name
Email
Contact Number
Preferred Call Back Time
State
Model
Serial Number
Product Issue

Kind Regards,
SamsungClaudette

[happey]

Bring it **bleep**n on now

[Mermaid9]

I tried for weeks to get the watch then I found the form to apply for it sent the details I got from Telstra and got a message saying I did not have authority to send the information. So I guess I won't be getting it . I spoke to people on the chat line tried the various email and website information but no one was really interested.