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12-09-2023 06:25 AM in
Galaxy A
I've recently updated my phone with the latest software, UI 6. The major change was the rear camera. Since it's been updated, it has become more saturated and has a yellow tint on every photo I take using the rear camera. And I just found out that I'm not the only one with the same issue. I've already tried the things that Samsung support advised me to do, but it didn't make any change at all.
Now, I wonder how are they gonna address this issue or if will they ever take action regarding this because this is a major one.
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12-10-2023 11:06 AM in
Galaxy A
So what are the things you've tried doing?
sooheedu
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12-10-2023 02:32 PM in
Galaxy A
- I've wiped the cache partition
- restarted the phone and cleared the data of the camera
None of those worked on my phone.
- restarted the phone and cleared the data of the camera
None of those worked on my phone.
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12-10-2023 07:26 PM in
Galaxy A
Great to hear you've done basic troubleshooting steps. I normally also recommend doing "Repair Apps" sa Recovery mode after Wipe Cache Partition pero at this point I do think it's an actual bug that needs to be resolved by another update. Please utilize "Send Error Report". Hope this gets fixed soon!
Elanz
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12-23-2023 06:26 AM in
Galaxy A
Same here, I need to go to samsung services to fix this problem, I thought I'm the only one who experienced about this matter. I hope they can fix this soon as possible.
