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Original topic:

Galaxy A71 sudden restart [Samsung Logo]

(Topic created on: 09-20-2020 10:14 AM)
Jeppp
Beginner Level 2
Options
Galaxy A
It's been 2 to 3 months since I bought my Galaxy A71. Everything was good and smooth until it started to just suddenly restart [Samsung Logo] by itself. It happened 3 times already since I bought this. Any feedback regarding the issue? This is becoming worrisome. 
6 Comments
manzocy
Active Level 7
Galaxy A
Hi Jeppp, I have A71 and I haven't experienced that. Have installed an app prior to that restart? you can also try to factory reset your phone.
Jeppp
Beginner Level 2
Galaxy A
Even before it is a week new prior to my purchased date it already happened. dont know which app can cause that
0 Likes
manzocy
Active Level 7
Galaxy A
I had an issue too before. First issue was that I am not an authorized administrator, it was resolved when I did factory reset. Second issue recently was phones calls. They cannot hear me. What I did there was to reset my app permissions. It was resolved but also I didn't know what was the culprit for that issue.
0 Likes
Jeppp
Beginner Level 2
Galaxy A
Where do I look up that unauthorized admin? But i dont think I have done something like that.
0 Likes
janibari
Active Level 7
Galaxy A
bro go directly to samsung center. may be your phone has factory defect.
0 Likes
tribalfs
Active Level 4
Galaxy A
try to clear cache first
0 Likes