Original topic:

Gcash QR Code not working in Samsung A71

(Topic created on: 10-08-2020 07:56 AM)
Katleen
Beginner Level 2
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Galaxy A
I have a 3 weeks old A71. I never had a successful QR scan using the Gcash app. It always says, invalid qr thread. 

It is isolated cause I had my Samsung A50 as well, and transaction using Gcash went through smoothly. 
14 Comments
Reesch
Expert Level 5
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Galaxy A
Maybe there is a bug again on that particular part of the camera.
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Kenobijim
Active Level 4
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Galaxy A
Happens as well to my Galaxy S20+. If I use the camera app, it can read the QR quite quickly but in GCash it rarely does. I even tried taking a picture of the QR and uploading it in GCash but it says "Invalid QR".
I believe this is an app issue. I already tried reinstalling it and the issue still persists.
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Katleen
Beginner Level 2
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Galaxy A
same. if i use the camera QR scanner, works fine. But in app (gcash & HBOGo) always having a problem
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Aaaaalexism
Beginner Level 3
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Galaxy A
Happened to me also. Any update on how you solved it?
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jonashuji
Beginner Level 3
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Galaxy A

Im having the same issues :( is there a way to fix this? I also have other phones but the qr scanning works okay in there, 

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duds0930
Beginner Level 4
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Galaxy A
Is there way to fix this problem?
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Members_Hz8UfjE
Beginner Level 2
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Galaxy A

Same with my samsung A72. Any GCash QR Code of Merchants is not working everytime I'm going to pay. I hope this will be fix soon.

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Members_V3A7RnJ
Beginner Level 2
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Galaxy A

Hi! Did anyone found a solution for this problem?

 

Reported it to gcash but they said to reinstall, update the gcash app to no avail

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Hannah08
Beginner Level 3
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Galaxy A
Same issue also. I'm using samsung a71
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