Gcash QR Code not working in Samsung A71

[Katleen]

I have a 3 weeks old A71. I never had a successful QR scan using the Gcash app. It always says, invalid qr thread. 

It is isolated cause I had my Samsung A50 as well, and transaction using Gcash went through smoothly. 

[Reesch]

Maybe there is a bug again on that particular part of the camera.

[Kenobijim]

Happens as well to my Galaxy S20+. If I use the camera app, it can read the QR quite quickly but in GCash it rarely does. I even tried taking a picture of the QR and uploading it in GCash but it says "Invalid QR".
I believe this is an app issue. I already tried reinstalling it and the issue still persists.

[Katleen]

same. if i use the camera QR scanner, works fine. But in app (gcash & HBOGo) always having a problem

[Aaaaalexism]

Happened to me also. Any update on how you solved it?

[jonashuji]

Im having the same issues :( is there a way to fix this? I also have other phones but the qr scanning works okay in there, 

[duds0930]

Is there way to fix this problem?

[Members_Hz8UfjE]

Same with my samsung A72. Any GCash QR Code of Merchants is not working everytime I'm going to pay. I hope this will be fix soon.

[Members_V3A7RnJ]

Hi! Did anyone found a solution for this problem?

Reported it to gcash but they said to reinstall, update the gcash app to no avail

[Hannah08]

Same issue also. I'm using samsung a71