Hello!

[maeyeh]

Can I ask?

How to software update Samsung A30s?

Thank you!

[SamsungRightCare]

Hi! I'm Sam, your friendly Samsung Customer Service guy. Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll-free: 1-800-10-726-7864 Globe Toll-Free: 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM).

As for your concern, you may check this link for a step-by-step guide on how to update your A30 device.

https://www.helpforsmartphone.com/public/en/samsung/galaxy-a30/android-9-0/guides/23/Software-bijwer...

You may also opt to install Samsung Smart Switch on your laptop/pc to be able to receive software updates much faster than OTA updates. Hope to have helped you! Keep safe and have a blessed Sunday! 😊

[summeRamirez]

Go to Setting then select Software Update. From there you can manually scan if there's an available update for your device.

[maeyeh]

But it says,
Your current software version isn't supported.

[summeRamirez]

I've never seen this message before. Usually if there's no pending update for your unit, the message is different. Can you post a screenshot please?