HELP

[ANDRĒ]

PAANO PO IINABLE ANG DUAL SIM ALWAYS ON

[Obviou_sly]

Settings, connection, SIM Manager, Dual SIM

[ANDRĒ]

Nag fa failed po

[TeamGalaxyRene]

Hello ANDRE,

Apparently, there seems to be a restriction from the mobile network service provider. Locked or currently unavailable. Try contacting the mobile operator's customer service and mentioning the problem.

For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or our Samsung Customer Care direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

Let us know if you've found a solution by tapping "Accept as Solution" on the answer you like!

Stay safe and have a nice day ahead! Thanks for contacting Samsung.