cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Hi I cant turn on my wifi can anyone can help me please

(Topic created on: 04-08-2021 02:45 AM)
263 Views
JenM
Active Level 1
Options
Galaxy A
I cant open my wifi
7 REPLIES 7
Shinraa
Active Level 6
Galaxy A
Strange problem
0 Likes
Thaddeus47
Active Level 7
Galaxy A
Try to do a hard reset on the phone.
0 Likes
JenM
Active Level 1
Galaxy A
I did but still i cant connect to wifi
0 Likes
Thaddeus47
Active Level 7
Galaxy A
Try to do a wipe cache partition. Plug your phone into a laptop or PC and while it's plugged in turn off your phone then follow the attachment.

Screenshot_20210213-023005_Chrome_2141.png

0 Likes
JenM
Active Level 1
Galaxy A
I dont have laptop or pc
0 Likes
Thaddeus47
Active Level 7
Galaxy A
I think it's time to bring it to a service center so they can help you out.
0 Likes
TeamGalaxyAnnGab
Moderator
Moderator
Options
Galaxy A

Hi, I'm sorry to hear that.  You may call the Samsung customer hotline at #GALAXY to help you with your concern. 

0 Likes