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02-17-2023 08:52 AM in
Galaxy AA52s (SM-A528B/DS) does not work with external wireless microphone (via USB-C). The plug-and-play didn't work, nor did the recommendations found in forums, such as USB DEBUGGING or with a third-party camera recording app selecting the "use external microphone" option. How can I connect my A52s with an external microphone?
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02-17-2023 11:02 AM in
Galaxy AHey @pulcini
I am sorry to hear that you are having this issue. I suggest sending an error report within 2-3 minutes of the issue occurring for this to be investigated by our research and development team. Error reports assist with identifying any deviations in your device performance. Once analyzed, our team will get back to you with a response to advise further steps.
To send an error report:
Samsung Members app > Support > Error reports > select issue category > Describe issue and frequency > Tick ‘Send system log data’ > ‘Send’ in top right.
Kind regards,
SamsungClaudette
