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Original topic:

Missing Features?

(Topic created on: 11-21-2022 07:37 PM)
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メメWOLFメメ
Active Level 7
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Galaxy A
Got the One Ui 5 update on my A52 4G and noticed some features of the update is missing like the "extract text from image" in the gallery the "T" icon doesn't popped up even though the photo or screenshot has text on it (I'm aware of the Bixby Vision but that wasn't what the One Ui 5 ad shows and other reviewers for the One Ui 5 have) then the "extract text" option for the Samsung keyboard is missing also, and last the "Smart Suggestion" widget is also missing.

I don't know if the A52 is supposed to get those but I feel like it does coz on the update info it mention those but after the update I can't find them.



4 Comments
meiA52
Active Level 1
Galaxy A
I am also a user of Samsung A52 4G, and yes I also noticed the missing features that you have mentioned.
Galaxy A
From what I learned asking people on Reddit, well those features are region lock and device lock, even though those features are mentioned on the OS update Samsung decided to not include them on the update for the Philippines.
meiA52
Active Level 1
Galaxy A
Okay. Thank you for this.
TeamGalaxyRene
Moderator
Moderator
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Galaxy A

Hello Anther,

Thank you for bringing up here the missing features for your Samsung Galaxy A52 4G after an update to the latest Android 13.

You can submit an error report on Samsung Members app.

Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data. 

Step 3. Select Symptom category. "Settings/System"

Step 4. Describe the problem in detail and SEND.

How to submit an error report on Samsung Members app?

 

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or contact our Samsung direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00 AM to 8:00 PM)
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