Mobile hotspot

[kimespra]

Hi, guys. Does your mobile hotspot password changes automatically? Mine changes automatically and I'm wondering if there's somethig wrong. Thanks!

[TeamGalaxyRene]

Hello kimespra,

Thanks for reaching out to us here in order to find out what caused your mobile hotspot password to change automatically without your knowledge, leaving you wondering if there's something wrong with it.

Before you try out the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:

Step 1. Go to Settings > Software update.

Step 2. Tap on Download and install.

Step 3. Follow the on-screen instructions.

Step 4. Restart your device.

Check Mobile Hotspot timeout settings.

Step 1. From Settings, tap Connections, and then tap Mobile Hotspot and Tethering.

Step 2. Tap Mobile Hotspot, and then tap Configure.

Step 3. Tap Advanced, and then tap Turn off when no device is connected.

Step 4. Select the desired amount of time before the hotspot turns off.

Step 5. Set it Never timeout for uninterrupted use.

For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or our Samsung Customer Care direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

Let us know if you've found a solution by tapping "Accept as Solution" on the answer you like!

Stay safe and have a nice day ahead! Thanks for contacting Samsung.