There has been no issue since then. However, a while ago, I experienced too much heat on my phone, even when I wasn't using it. And the battery percentage is easily reducing. I wanted to know why it was happening.
Congratulations on joining the awesome Galaxy A crew 😎
Here's a few tips to keep your phone from overheating:
1. Ease up on usage: Overuse can cause your phone to heat up. 2. Disable Bluetooth and mobile data when not in use. 3. Adjust brightness: Lowering it can help to keep your phone cool. 4. Take breaks: Give your phone some downtime to cool off. 5. Avoid usage while charging: This can cause additional heat. 6. Use your Diagnostics tool from your Samsung Members app and see if it will detect any problems with your device.
Feel free to let us know if you experience any issues!
We are sorry to hear about your experience with your Samsung Galaxy A54 5G having overheating issue, and we apologize for the inconvenience it caused you.
Whether you're using a phone, tablet, smartwatch, or earbuds, all Galaxy devices have a set temperature range where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the devices' lifespan or performance. However, these devices may temporarily generate heat on various occasions. Thus, we suggest taking precautions to avoid placing your device under these circumstances.
The following factors may affect the temperature of your Galaxy devices:
Using your devices in an environment outside of normal operating conditions.
Placing your devices on or near a heat source, such as leaving them in a parked car on a hot day or continuously having them exposed to direct sunlight.
Running multiple apps for an extended period of time.
Using an incompatible, defective, or non-Samsung certified charger and / USB cable.
Initial setup and data transfer from the previous devices.
The software version should be updated.
As your device generates heat, you may see warning messages. Please be aware that access to certain features and functions may temporarily freeze as a means to protect the device.
If the issue persists, you may bring your device to the nearest Samsung Authorized Service Center in your area.
