mekels
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07-21-2024 08:23 AM in
Galaxy A
Is anyone here experiencing problem with gallery app? Cause everytime I save a trimmed video clip, it reduces the frame rate of the video. Even if i change the quality size, It still saves but in low frame rate.
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TeamGalaxyElla
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07-22-2024 09:36 AM in
Galaxy A
Hi Mekels!
For the issue with video frame rates, try clearing the cache of the Gallery app: go to Settings > Apps > Gallery > Storage > Clear Cache. Also, ensure your phone’s software is updated. If the problem persists, contacting Samsung Support [via live chat] might be the best next step.🙏
For the issue with video frame rates, try clearing the cache of the Gallery app: go to Settings > Apps > Gallery > Storage > Clear Cache. Also, ensure your phone’s software is updated. If the problem persists, contacting Samsung Support [via live chat] might be the best next step.🙏