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Original topic:

New "suspicious" app installed after software update

(Topic created on: 02-25-2023 03:29 AM)
1128 Views
ljbulusan
Active Level 10
Options
Galaxy A

image


Hi, i just installed the January 2023 security patch update on my Galaxy A12 (A125F) and i noticed after a few minutes, this app just poped up on my notification bar.

This app just installed some apps that i didn't wanted or without my consent that's why naubos yung data ko ng wala sa oras.

Please sa mga kaka uodate lang ng kanilang A12 (A125F) please **bleep** check 

Even A01 user, after ng update meron din nag popup na ganyang app

I ended up disabling the app anyway since di sya pwede i uninstall

If hindi man ito suspicious app, please someone enlighten me what this app use for and why it is present 

 


15 REPLIES 15
fruit_user
Expert Level 1
Galaxy A
Uninstalled mine using ADB, I got that app after the One UI 5 update.

Its better to uninstall it.
ljbulusan
Active Level 10
Galaxy A
Thanks, most people said that its One Ui 5 related issue.

Though A12 (A125F) stuck on One Ui 4.1, but samsung managed to put that app via security patch update even in the low end devices such as the A01
0 Likes
Galaxy A
Dagdag lang talaga sa bloatware. Panira sa performance lalo na sa mga lower end phones
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ljbulusan
Active Level 10
Galaxy A
Yun nga po eh, ang hirap mag free ng storage tas si Samsung after installed ng update nagdadagdag pa ng apps na di pwede i uninstall
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TeamGalaxyRene
Moderator
Moderator
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Galaxy A

Hello ljbulusan,

We are sorry about your experience with the recent updates on your beloved Samsung Galaxy A12 having issues with apps that caused your mobile data to be used up, and we apologize for the inconvenience it caused you.

I understand what you are experiencing right now. If it happens to my device without my knowledge, I'll feel bothered and frustrated. 

It's a good thing that you were able to disable the app. And I am hoping that our dear Samsung members' replies were able to satisfy your inquiry.

 

For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or our Samsung Customer Care direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
 
 
Let us know if you've found a solution by tapping "Accept as Solution" on the answer you like!
 
Stay safe and have a nice day ahead! Thanks for contacting Samsung.

 

NoOneA12
Active Level 4
Galaxy A
Meron nmn s akin pero wala nmng nag bago...
0 Likes