VinceLawrence
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07-08-2023 07:10 AM in
Galaxy A
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07-10-2023 12:36 AM in
Galaxy AHello VinceLawrenceA11,
Thanks for letting us know your suggestions and feedbacks while using your beloved Samsung Galaxy A11.
You may submit a report through the Samsung Members app as follows:
1. Launch the Samsung Members app, and then tap the Support icon for more options.
2. Scroll and select Error reports.
3. Choose a category of your concern. "Application".
4. Choose the frequency of the issue you are experiencing. Enter issue details or attach a video or screenshot. Then press Send icons to complete the report.
Should you need further assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.
https://samsung-livechat.sprinklr.com/seao/ph/index.html
Or our Samsung Customer Care direct hotline numbers below.
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
Be sure to click "ACCEPT AS SOLUTION" when you find our answers helpful to you.
Stay safe and have a nice day ahead! Thanks for contacting Samsung.
Get help, support and answers from our Samsung product experts and customer services team. Contact us over the phone, live chat, and socials.
