Sorry to hear that, about your experience with the recent updates on your Samsung Galaxy phone having issues with connectivity and we apologize for the inconvenience it caused you.
Before you try out the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:
Step 1.Go toSettings> Software update.
Step 2.Tap on Download and install.
Step 3.Follow the on-screen instructions.
Step 4. Reset your device.
Submit an error report through Samsung Members app as follows:
Step 1.Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center. Rest assured that our Samsung Engineers/Technicians are competent to assess your device and offer solutions to restore it up to optimum performance.
I already go to samsung service center however they told me to just replace the whole board which cost around 9k, went to local technicians they told me they can repair it, just pay 1.5k. This issue was outside my control, my phone was never drop. This issue persist with A72 models only so this fault is on your company. I should not be paying any cents here for your mistakes!! So please if any help can be done here, I would gladly take it, of course free of charge.. Thank youu
This is happening to me too, were you able to resolve it? It **bleep** that this seems to be a widespread Samsung issue yet they would charge us for repairs.
