My Galaxy A7 2018 Power Button Does Not Work. I can't Turn Off or On my device. Fingerprint Scanner (On the power button) still works so maybe its a software issue or the power button itself that causes this problem?
If your power button isn't responding, this could be a hardware issue already. Have your phone checked at the nearest Service Center near you, or call the hotline #GALAXY to voice out your concerns.
Thank you for reaching out to us in order to find out what's wrong with the power button that is currently not working on your Samsung Galaxy A7 2018 device.
And don't you worry, together, we will provide you quick fix and offer solution to your worries.
A) Before we begin, be sure to check if your device's software and related apps are updated to the latest version. Here's how to update your mobile device's software:
If the problem persists, the best option would be to open the device, and look at it from the inside by a competent Engineer or Technician, which I recommend you take it to a Samsung Authorized Service Center nearest in your area.
