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05-17-2020 02:38 AM (Last edited 05-17-2020 05:51 AM ) in
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05-17-2020 02:51 AM (Last edited 05-17-2020 02:53 AM ) in
Galaxy AWhen did you start experiencing this?
We had quite a number of complaints with how the battery is acting after updating to One UI 2.0
I for one experienced a battery drain of 10 to 15% with a full charged before a full day of sleeping and not using my phone.
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05-17-2020 05:49 AM in
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05-17-2020 10:43 AM (Last edited 05-17-2020 10:43 AM ) in
Galaxy AYou can try reaching a technical support through a Live Chat and get help + recommendation.
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05-17-2020 04:17 AM in
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05-17-2020 04:24 AM in
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05-17-2020 05:21 AM in
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05-17-2020 05:37 AM in
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05-17-2020 06:01 AM in
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06-16-2021 02:32 PM in
Galaxy AI have what I suspect is a faulty battery and false charge rating on a 18 month old A10.
The phone when plugged into a samsung charger reads 79%, but immediately turns off when unplugged. If I try to turn it on while plugged in, it continually reboots. I tried a factor reset and still the same issue.
When I left the phone to charge on a high power charge, at around 83% it will start and boot correctly, but once the charge drops to around 79%, the phone just shuts off.