We apologize for the inconvenience caused by the black screen issue during the last update of the Samsung Galaxy A71.
I feel you; if it happens on my device when I expect it to be improved after an update, then I will be bothered by it. But don't fret; we are here to guide, assist, and offer solutions to restore your device to optimum performance.
Support > Book an appointment to set one.
For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.
You can contact us on the below customer care support channels.