Original topic:

Galaxy A71 Recurring black screen issue after One UI update

(Topic created on: 06-05-2022 04:19 AM)
lamamandelax
Active Level 1
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Galaxy A

This happened days after the One UI update. 1 week ago I got a black screen and did all the easy fixes I found on the web. It worked after 2 days. Then after a week, black screen again. Sound and vibration are still working. Alarms, sound notifications alike. I highly doubt that it's the screen or the battery.  But all the technician will just automatically assume this. I never dropped it or was it wet. My battery is perfectly working. Find My Mobile can ring, detect wifi network and battery still. I was even able to remotely do a back up. Batt is still at 56%. Alarms keep on ringing as well. 

I think Samsung should look into this rather having all A71 users replace their hardware.

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13 Comments
Khaled75
Expert Level 3
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Galaxy A
Try going into Safe mode. Press and hold Power and Volume down buttons for 7 seconds. After that, keep holding the Volume down button.
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jc0920
Active Level 6
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Galaxy A
Yes, effective to. Si Sir Khaled nakatulong sa akin. **bleep** ganyan din ang A10s ko.
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Khaled75
Expert Level 3
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Galaxy A
What type of black screen, pitch black (no backlight), or just black screen (backlight is on)?
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jc0920
Active Level 6
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Galaxy A
Yung may nagpost po na video kahapon na A10s. Ako po nagpost nun pero sa pamangkin ko po na name ginamit ko. Bybthe way, salamat po Sir
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jc0920
Active Level 6
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Galaxy A
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Khaled75
Expert Level 3
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Galaxy A
I asked him to force restart his device, not to go into Safe mode.
jc0920
Active Level 6
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Galaxy A
Ay tama pala. Haha
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lamamandelax
Active Level 1
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Galaxy A

It's pitch black. No backlight.

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lamamandelax
Active Level 1
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Galaxy A

This doesn't work. It only vibrates twice.

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