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Original topic:

Regarding October software update

(Topic created on: 10-12-2021 11:54 PM)
Louis21
Beginner Level 2
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Galaxy A
After I installed october software update of nearabout 555mb in my Galaxy A51. These problems happen with me which is also happening with other people

1. Battery Drain
2. Its lagging a lot
3. I can't play videos
4. The phone speakers and microphone are not working
5. Its heating a lot
3 Comments
TeamGalaxyDD
Moderator
Moderator
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Galaxy A

Hey Louis21! You can reach out to any of our Samsung Experience Stores where experts can help you out with your problem: storelocator (samsung.com)

You may also reach out to us remotely through these channels:


Mobile Devices Hotline:
#GALAXY (just dial #425299) [Toll Free to all networks]
(02) 8422-2177 [Standard Landline]
Available 24/7

You can likewise send us an email through spr.ly/SamsungPH-Support or engage with us through our Live Chat Support at spr.ly/LiveChatSupport. Our Customer Service will be glad to assist you.

chelsxy
Active Level 1
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Galaxy A
Hi ano ginawa mo na fix ba a51 user din ako same prob
0 Likes
pricklepangs
Beginner Level 2
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Galaxy A
Same problem also, **bleep** samsung
0 Likes