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02-11-2023 11:01 PM in
Galaxy A- Mark as New
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02-12-2023 12:05 AM in
Galaxy A
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02-13-2023 12:45 AM in
Galaxy AHello Deromim,
Thank you for reaching out to us here in order to find out what's behind the delay while scrolling through your Facebook apps and during gaming. We understand what you are feeling right now, a little bit of unease, expecting your device to work normally as it should.
Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Step 3. Select Symptom category "Sensor/Touch".
Step 4. Describe the problem in details and SEND.
How to submit an error report on Samsung Members app? | Samsung PH
If the problem persists, please bring your device immediately to the nearest Samsung Authorized Service Center in your area.
https://www.samsung.com/ph/support/
For more help and assistance, you may contact us on our online Samsung Customer Care support channels below.
https://samsung-livechat.sprinklr.com/seao/ph/index.html
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02-13-2023 05:36 AM in
Galaxy A