Samsung a03s fingerprint not working

[blueeroseee]

Hi! Fingerprint does not work but if you restart the phone the fingerprint will work again, it will not work again and you will have to to restart again and it will work again. Is this a version problem?

[Harri_s95]

Have you try some soft reset like reset all settings, it's safe it won't delete your data.

[blueeroseee]

Okay ill try

[Inam2]

Same problem with my Galaxy A03s, i've tried soft reset but the problem is still there.

[SamsungRightCare · Accepted solution]

Hi! I'm Sam, your friendly Samsung Customer Service guy. Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll-free: 1-800-10-726-7864 Globe Toll-Free: 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM).

As for your concern, have you updated your software to the latest version? Try to do a CLEAR CACHE PARTITION of your device via the RECOVERY/SAFE MODE. Should the problem still persist, feel free to contact us via the toll-free hotlines above. Hope to have helped! 😊

[blueeroseee]

Ill try it

[DKjime]

Hi , im having the same problem for over a week now , have you find a solution to it by chance? Thanks.

[chamodrk]

Guys Have you got any solution? Same problem has with my phone. Still looking for answer. Above mentioned solution not working for me

[HiRuuzz]

i have same problem. what the solution for this problem?

[Anonymous]

Hello, I also have the same problem the finger print sensor can't detect my finger, it happened after I updated my software. Can someone tell me how to fix? Thank youuu