SAMSUNG A12 BLUE LINES AND OVER HEATING ISSUE

[Lazarus1424]

I BOUGHT A SAMSUNG A12 LAST JANUARY 16, 2022. AFTER 2 DAYS OF USE I NOTICE SOME TECHNICAL DEFECTS, 

1. BLUE LINES ARE APPEARING ON SCREEN WHEN NOT IN USE FOR A LONG PERIOD OF TIME AND GRADUALLY FADING WHILE USING THE PHONE. I DO SOME RESEARCH AND OTHER PERSONS THAT BUY A12 ALSO EXPERIENCE THE SAME PROBLEM. 

2. THE UPPER PART OF THE PHONE IS HEATING SO MUCH THAT IS SO ALARMING BECAUSE I DONT EXPERIENCE THIS ON MY OTHER SAMSUNG PHONES. 

THE STORE WHERE I BOUGHT MY PHONE DENIES TO REPLACE IT IF I DONT GET A TECHNICAL REPORT, BUT DUE TO TRAVEL RESTRICTIONS AND HEALTH CONCERNS BECAUSE OF PANDEMIC, I CANT GET ONE.

DOES ANYONE HERE EXPERIENCE THIS ALSO?? 

WHAT HAPPEN TO YOUR PHONE NOW?

IS SOMEONE KNOW HOW TO FIX THIS?

THANK YOU FOR ANSWERING..APPRECIATE IT

[ljbulusan]

Good evening a12 user here and hindi ko naman po na encountered yung blue lines, even when im using my phone is high brightness for a long time.

I think hardware defects po talaga yan, you said blue lines? Right? Its probably the lcd have problem.

[julianjosh]

It appears po sometimes pag naka priority modes po tas bigla na lang mag la lag yung phone then ang init

[ljbulusan]

Ayy yun lang...kasi nasa latest security patch den sakin yung November 2021 eh maayos naman po.

Try nyo po mag clear ng cache partition baka makatulong.

[julianjosh]

Ahh.. cge po

[Joystlck]

I also blue lines in my lcd. Any comment on how to fix it?

[Lazarus1424]

Thank you for taking time in commenting..Yes here is the photo i take last wednesday

[ljbulusan]

That's a hardware issue po, i contact nyo po si Samsung para po sa technical support.

Eto try nyo po icontact yung hotline ng Samsung

MOBILE: #GALAXY [#425299]
(02) 8-422-2177 [Standard Landline]
Available 24/7

LANDLINE: PLDT Toll-free: 1-800-10-726-7864
Globe Toll-Free: 1-800-8-726-7864
Standard Landline : (02)8-422-2111

[SagaOtaku]

It could be a software issue. Please manually update your phone to the nearest security patches.

[chinlyn06]

Good day! I also experienced this problem. May I know what happened to your Samsung A12? Thank you!